“Professional, courteous, hardworking, and genuinely committed to doing the job right: that's how Jake and Tyler handled my furnace and heat pump installation from start to finish.
The project ran into a few unexpected issues that were outside their control, but they never got frustrated, never cut corners, and never stopped working toward a solution. They put in extra hours (on a Friday, nonetheless!), returned when needed, and made sure everything was installed, tested, and working exactly as it should before they considered the job done.
I was equally impressed with Ryan, the Service Manager. He came out personally to check on things, stayed while testing was completed, and clearly cared about making sure I was happy with the final result.
What stood out most was the team's professionalism, positive attitude, and determination to do things right. It's easy to provide good service when everything goes smoothly. It's much more impressive when unexpected challenges come up, and this team handled them well. I would gladly recommend them to anyone.”
“Whole house was plugged up, water coming up the shower drain and toilet. The guys who came were very nice and took care of our issue very quickly. Would call the again.”
“Ryan was great to work with! He went above and beyond explaining things that were new to us with having a heat pump, setting up our thermostat, and answering every question our curious 7-year-old had. We will definitely be using them for future repairs!”
“As a first-time customer, Jenna was very friendly and affirming in explaining their service plans. After explaining a concern I had about some issues in my attic with the ducts, she promptly scheduled Chad to assess the problem. He was so upbeat and helpful! Thoroughly explained the problem, gave me an assessment, and took the time to answer questions and provide info about other concerns I had. I am both impressed and relieved to have a place this this in my area to turn to. They treat you like family:)”
“Thank you for your commendable decision to help protect your local high school athletes by providing the Guardian helmet caps. 5 STARS!!”
“Ryan did a top-notch job from the time I spoke to him on Saturday morning until the time he finished up replacing the motor in my geothermal unit on Monday”
“Ryan was excellent in repairing our furnace situation in a very timely, professional, and respectful way. We truly appreciate efforts with this heat and being understanding with my questions being a 1st time homeowner and no real idea of what was what. We are grateful and highly recommend, as we will also continue to call for their help when needed.”
“Excellent service, on time and very professional
Cleaned up after service and communicated well
I highly recommend Felger Hart.”
“Great company. Quick response and professional service. Highly recommended.”